Refund policy

Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a refund within 3–7 working days from the date you receive your item.

Eligibility for Refunds

Items must be unused, in their original condition, and in the original packaging.
Proof of purchase (order number or receipt) must be provided.
Refund requests must be submitted within 3–7 working days of delivery.

Non-Refundable Items

Products that have been used, damaged, or altered after delivery.
Items returned without original packaging or accessories.
Clearance or sale items (unless defective).

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item so we can arrange a replacement or refund.

Return Process

Contact our support team to request a return.
Once your return is approved, you will receive instructions on how to send the item back.
The item must be returned within the specified timeframe.

Refund Processing

Once the returned item has been received and inspected, your refund will be processed.
Refunds will be issued to the original payment method within 3–7 working days.

Shipping Costs

Return shipping costs may be the customer’s responsibility unless the item is defective or incorrect.

For refund requests or assistance, please contact our customer support team.