Shipping policy

Shipping Policy

Order Processing
All orders are processed within 1–3 working days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time
Once your order has been processed and dispatched, delivery typically takes 1–3 working days, depending on your location and the courier service.

Order Tracking
When your order has been shipped, you may receive a tracking number to monitor the delivery status of your package.

Delivery Delays
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to factors beyond our control, such as courier delays, weather conditions, or high order volumes.

Incorrect Address
Customers are responsible for providing the correct delivery address at checkout. We are not responsible for delays or lost packages due to incorrect address details.

Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery so we can investigate and resolve the issue.

For any shipping-related inquiries, please contact our customer support team.